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Microsoft Exchange On-Site & Remote Support
Services: |
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(Microsoft Exchange Administration, Microsoft
Exchange Emergency Response, Microsoft Exchange Monitoring and Resolution) |
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Asparian deliver's Senior Microsoft Exchange Administrators that maintain a
pre-set number of clients.
We provide the flexibility for companies to leverage our On-Site
Microsoft Exchange Servers and/or Remote Microsoft Exchange Support as
Primary Administrators or Secondary Administrators. |
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Our agreements are
customized and can be bundled with additional support under our
Monthly "Block-Hour" Support Services,
the most common being
Microsoft SQL Server Support.
For our standard support, Asparian provides Microsoft Exchange
Administration, Microsoft Exchange Emergency Response and Microsoft Exchange
Architectural Consultation. This also includes Microsoft Active
Directory and versions up to Microsoft Exchange 2007. |
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Exchange Support Deliverables |
Our Service Commitment |
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Microsoft Exchange Administration |
24x7x365 Availability |
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Microsoft Exchange Emergency Response |
(30) Minute Response |
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Microsoft Exchange Architectural Consultation |
(4) Hour On-Site Response |
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Microsoft Exchange Support: Sample Services
Snapshot |
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Each engagement we deliver is customized to our clients' needs. Here is a
sample of current requests we deliver: |
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Periodic Microsoft Exchange Assessments |
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Microsoft Exchange Security Testing |
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Microsoft Exchange Tuning, Exchange Optimization & Exchange Administration |
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Identify, Troubleshoot and Resolve issues |
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Monitor Microsoft Exchange Environment 24x7 |
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Manage Microsoft Exchange Upgrades and Microsoft Exchange Optimizations |
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Periodic Microsoft Exchange Analysis |
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Implement Microsoft Exchange Monitoring & Notification Scripts |
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Management of Microsoft Exchange Notification Scripts |
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Design, Implement, Manage and Test Microsoft Exchange Contingency Plans |
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Provide "Best Practices" Microsoft Exchange configurations |
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On-Going Microsoft Exchange Architectural and Technical Consultation |
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In addition, Asparian's Support Services can be leveraged in delivering
additional Microsoft Consulting Services: |
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Microsoft
Services Overview
(PDF) |
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-
Readiness Assessments (EXCHANGE 2007!) |
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- Evaluation & Selection |
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- Architecture & Integration
Consulting |
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- Optimization & Development
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- Replication & Clustering |
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Monthly IT Support Key Service Features |
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Dedicated Local Exchange "Specialist Only" |
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Primary & Secondary Microsoft Exchange Support |
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Single Blended Rates |
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Customized Modular Packages |
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Monthly IT Support Key Benefits |
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Augment Existing Staff |
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Delegate Duties |
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Focus on Strategic Initiatives |
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Decrease Downtime |
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Access to Senior Engineers |
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Preventative Maintenance |
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Secondary Engineers |
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Most Requested IT Services Support Packages |
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Network IT Support |
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Microsoft Exchange Support |
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Microsoft SQL Server Support |
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Oracle Database Support |
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Server Management Support |
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Help Desk/Desktop Support |
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To learn more about our Monthly Managed Support Services please visit
Monthly "Block-Hour" Support Services
or download our
Managed Support Services
(PDF).
For additional Microsoft Services, please visit our
Microsoft Consulting Services. |
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