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Network Monitoring & On-Site Support Services: |
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(Network IT Managed Administration, Network IT
Emergency Response, Network Monitoring and Network Resolution) |
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As a component of our
Monthly "Block-Hour" Support Services,
Asparian provides Multi-Vendor Network IT Support Services either On-Site,
Remote and/or both. Delivery of our Monthly Network Support Services can
be based on our standard deliverables or customized based on your needs with
as little as five hours a month.
Our Network IT Support services provide the benefit of a dedicated
engineer who maintains client specific architectural knowledge and its not
uncommon for companies to leverage our resources simply for Knowledge
Transfer. |
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Network Service Deliverables |
Our Service Commitment |
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Network IT Administration |
24x7x365 Availability |
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Network IT Emergency Response |
(30) Minute Response |
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IT Architectural Consultation |
(4) Hour On-Site Response |
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Network IT Support: Sample Services
Snapshot |
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Each engagement we deliver is customized to our clients' needs. Here is a
sample of current requests we deliver: |
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Periodic Assessments |
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Device Security Testing |
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Identify, Troubleshoot and Resolve issues |
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Monitor Network Environment 24x7 (Services, Cue's, Connectivity etc.) |
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Perform scheduled IOS Upgrades and Optimizations |
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Periodic Analysis of collected Logs, Messaging, and other System notifications |
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Implement Monitoring & Notification Scripts |
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Management of Notification Scripts |
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Design, Implement, Manage and Test Network Contingency Plans |
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Provide "Best Practices" device configurations including Security |
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On-Going Architectural and Technical Consultation |
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In addition, Asparian's Support Services can be leveraged in delivering Project
Based Network Project Consulting Services: |
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Network Services Overview
(PDF) |
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- Assessments, Evaluation & Selection |
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- Architecture & Integration
Consulting |
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Monthly IT Support Key Service Features |
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Dedicated Local "Specialist Only" |
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Primary & Secondary Support |
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Single Blended Rates |
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Customized Modular Packages |
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Monthly IT Support Key Benefits |
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Augment Existing Staff |
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Delegate Duties |
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Focus on Strategic Initiatives |
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Decrease Downtime |
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Access to Senior Engineers |
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Preventative Maintenance |
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Secondary Engineers |
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Most Requested IT Services Support Packages |
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Network IT Support |
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Microsoft Exchange Support |
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Microsoft SQL Server Support |
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Oracle Database Support |
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Server Management Support |
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Help Desk/Desktop Support |
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To learn more about our Monthly Managed Support Services please visit
Monthly "Block-Hour" Support Services
or download our
Managed Support Services
(PDF).
For additional Network Project Based Services, please our
Network Consulting
page. |
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